Starting from 11 $ for shipping
Starting from 11 $ for shipping

About

The world has moved to purchasing online. That’s it!
Internet companies, such as Amazon and eBay, have become giant product suppliers in the USA and the rest of the developed world. 
For us, here in Israel, it is difficult to enjoy the great advantages of purchasing online, due to the high shipping costs, which make the purchase not worthwhile. 
This is precisely the purpose for which we established – Chaviles. 
to connect the Israeli public to the American world of shopping, by providing fast, reliable and cheap service for receiving packages from the USA directly to the distribution points in Israel. 
You purchase, and we’ll make sure to bring the product to you. 
An enjoyable and cheap shopping. 
The world has moved to purchasing online. That’s it!
Internet companies, such as Amazon and eBay, have become giant product suppliers in the USA and the rest of the developed world. 
For us, here in Israel, it is difficult to enjoy the great advantages of purchasing online, due to the high shipping costs, which make the purchase not worthwhile. 
This is precisely the purpose for which we established – Chaviles. 
to connect the Israeli public to the American world of shopping, by providing fast, reliable and cheap service for receiving packages from the USA directly to the distribution points in Israel. 
You purchase, and we’ll make sure to bring the product to you. 
An enjoyable and cheap shopping. 

What do we ship?

According to Customs Laws, any person is entitled to purchase and import personal shipments up to the value of $75 without customs or VAT charges.
Above this amount, there is an additional 17% of VAT charge.

“Personal import is defined as the import of goods that are meant for personal use, and that the imported quantity is reasonable for personal use”. (Customs Laws)

The items that are allowed for import include clothing, electronics, household goods, toys, food additives and vitamins, cosmetics, etc.

It is important to know: “Certain goods require presenting permits from the relevant authority when they are released from customs. For example, auto replacement parts, medicines, plants and agricultural products, etc.”  (Customs Laws)

When any doubt arises, it is recommended to verify, before purchasing the product, whether it is eligible for personal import. We do not handle special permits.

Packages of any size can be sent.

It is important to know that the weight of the package is measured by its physical or dimensional weight, the higher of the two.

Players, cameras, watches, clothes, etc., will usually be calculated according to their physical weight.

Shoes, children’s toys in boxes, and items with large physical dimensions will usually be calculated according to their dimensional weight.

Each package is measured by two parameters:
1. physical weight
2. dimensional weight

Calculating the weight of the package may be affected by the area the package occupies in the plane, and not only by the physical weight (kilogram).

This is the dimensional weight.

Formula for measurement in centimeters:

Length x Width x Height / 5,000 = Weight in kg 

(Length in cm, double width in cm, double height in cm, divided by 5,000).

Children’s clothing, cameras, MP3, small computer accessories, etc. will usually be measured according to their physical weight.

 

Formula for measuring in inches:

Length x Width x Height / 300 = Weight in kg

(Length in inches, double in width in inches, double in height in inches, divided by 300).

In most cases, the size of the package and its physical weight appear on the purchase site. (In Amazon these data appear regularly in units of measurement of inches and pounds).

 

Example: Fisher Fisher’s children’s game appears in Amazon as a package of size:
 8 * 15 * 13 inches, and weighing 5 pounds (ibs).

Calculation of the weights:

8 * 15 * 13/300 = 5.2 kg of dimensional weight
5 * 0.45 = 2.25 kg of physical weight

Since the dimensional weight is larger than the physical weight, the charge weight will be according to the weight of the dimensional weight  = 5.2 kg.

Conversion ratios to units of measure:

1 pound = 0.45 kg
1 inch = 2.54 cm

When presents or used items are shipped they must also be accompanied with an invoice for customs purposes.

The tax for presents that are shipped at no charge will be as per their actual value.

Personal import of used goods will be taxed as per their actual value taking into account their condition as used products. (Customs Laws)

For presents and used clothing that do not have their original invoice, one can email to Chaviles a written declaration stating the value of the items. Chaviles will prepare an invoice, with the assistance of a qualified customs classifier, that can be used for customs purposes. The total for this service is 10NIS.

 

Important note: a used product is an item with no tags/price attached to it and which looks like it has real wear. Customs suspect packages that are declared as used and may detain the shipment in order to conduct a physical examination.

As long as a shipment hasn’t left the USA it is possible to cancel the purchase by sending Chaviles an email and we will return the shipment to the seller. The moment the shipment has left the USA there is no way for us to return it. It is possible to return it independently to the USA via Israeli Post, etc.

Package purchase amount up to $ 75 – exempt from VAT.

 Package with purchase amount over $ 75 – must pay 17% VAT.

Package in purchase amount over $ 100 or over 5 pounds physical – must add the ID number of the recipient of the package.

The Customs authority has the right not to accept the declared value and to conduct physical examinations, that can cost the customer a lot of money. Please make sure to conduct only legal shipments.

Chaviles do not handle shipments that are shipped illegally!

How to send?

send the package to Chaviles warehouse address in NY:

120 Nassau Avenue
Inwood, NY 11096

send the package to Chaviles warehouse address in NY:

120 Nassau Avenue
Inwood, NY 11096

In the shipping address page, add the branch code for pickup + the telephone number of the person receiving the package in Israel.

Shipment sorting to the Israeli branches is done in the Chaviles warehouse in the U.S., therefore, it is necessary to mark the branch location in Israel from where the package will be picked up.

We also need the Israeli phone number of the person receiving the package in Israel. The phone number is used as the identification number for each shipment for customs purposes, tracking, receiving and delivering in Israel. The telephone number is crucial for distributing the package to the receiver.

Code for Jerusalem branch pickup:
JER + Your phone number

Code for Bnei Brak pickup:
BB + Your phone number

It’s crucial not to mark the purchase as a gift in order to ensure that a printed receipt will be shipped together with the product. The receipt is essential for releasing the shipment from the Israeli customs.

There are shopping websites (such as Amazon) that enable entering these details with the name.

In other sites (such as Children’s Place, Brooks Brothers) this information can be entered in the address line.

In the shipping address page, add the branch code for pickup + the telephone number of the person receiving the package in Israel.

Shipment sorting to the Israeli branches is done in the Chaviles warehouse in the U.S., therefore, it is necessary to mark the branch location in Israel from where the package will be picked up.

We also need the Israeli phone number of the person receiving the package in Israel. The phone number is used as the identification number for each shipment for customs purposes, tracking, receiving and delivering in Israel. The telephone number is crucial for distributing the package to the receiver.

Code for Jerusalem branch pickup:
JER1 + Your phone number

Code for Bnei Brak pickup:
BB1 + Your phone number

It’s crucial not to mark the purchase as a gift in order to ensure that a printed receipt will be shipped together with the product. The receipt is essential for releasing the shipment from the Israeli customs.

There are shopping websites (such as Amazon) that enable entering these details with the name.

In other sites (such as Children’s Place, Brooks Brothers) this information can be entered in the address line.

Very important: in the order confirmation the product price must appear for the purpose of releasing the shipment from customs. Without a receipt the shipment cannot be released.

Send an email to: kabala@chaviles.co.il

Subject: name of purchaser and the telephone number. (The name must be written in English in the same way that appears with the shipping information).

The email should include: the order confirmation as received from the store (JPEG / pdf).

After sending your email you will receive an automatic reply from Chaviles that your message has been received.

Very important: in the order confirmation the product price must appear for the purpose of releasing the shipment from customs. Without a receipt the shipment cannot be released.

Send an email to: kabala@chaviles.co.il

Subject: name of purchaser and the telephone number. (The name must be written in English in the same way that appears with the shipping information).

The email should include: the order confirmation as received from the store (JPEG / pdf).

After sending your email you will receive an automatic reply from Chaviles that your message has been received.

How do you receive your shipment?

The shipment will reach Israel within a week from  arrival at the U.S. warehouse. When the shipment arrives in Israel a voice / text message will be sent to the Israeli phone number that was entered with the shipping address, which tells you to come and pick up your package.

When picking up your package you must present one of the following:

An identity card
(teudat zehut)

Order confirmation email from the shop

Call from the same number that was entered during the purchasing process

An identity card
(teudat zehut)

Order confirmation email from the shop

Call from the same number that was entered during the purchasing process

Branch locations for picking up the shipment:

ירושלים - בית ישראל | JER1

ת”ת ישיבת מיר
כתובת: רחוב העמלים 35

שעות פתיחה:

יום שני

12:00-14:00

יום שלישי

18:00-19:00

יום חמישי

12:00-14:00

ירושלים - גבעת שאול | JER2

הפצת ספרים ‘קולמוס’
כתובת: רחוב קוטלר 10

שעות פתיחה:

יום שני

11:00-17:00

יום שלישי

11:00-17:00

יום רביעי

11:00-17:00

יום חמישי

11:00-17:00

ירושלים - קניון רב שפע | JER3

הלבשת גברים ‘אקסוס’ 
כתובת: שמגר 16, קומה 1- בחניון

יום שני

10:30-20:30

יום שלישי

10:30-20:30

יום רביעי

10:30-20:30

יום חמישי

10:30-20:30

On erevei chag there will be different opening hours. Please check updates online.

You can also contact us at: info@chaviles.co.il
or whatsapp: 058-431-1648 

בני ברק - מרכז | BB1

‘אדור’ אופנת גברים
כתובת: רחוב קאליש 4
(צמוד לביהכ”נ הגדול)

שעות פתיחה:

יום שני

13:00-15:00
18:00-21:00

יום שלישי

13:00-15:00
18:00-21:00

יום רביעי

13:00-15:00
18:00-21:00

יום חמישי

13:00-15:00
18:00-21:00

בני ברק - שיכון ג' | BB2

כתובת: רחוב חולדה הנביאה 12
(עקבו אחר השילוט)

יום שני

19:00-21:00

יום שלישי

19:00-21:00

יום רביעי

19:00-21:00

יום חמישי

19:00-21:00

סביבות ירושלים | +JER

באיזורים אלו כתובת נקודת האיסוף
תשלח עם הגעת החבילה לישראל

טלזסטוןJER (TS)
בית שמשJER (RBS)
מודיעין עיליתJER (ME)
מודיעיןJER (MD)
גבעת זאבJER (GZ)

ירושלים - בית ישראל | JER1

ת”ת ישיבת מיר
כתובת: רחוב העמלים 35

שעות פתיחה:

יום שני

12:00-14:00

יום שלישי

18:00-19:00

יום חמישי

12:00-14:00

ירושלים - גבעת שאול | JER2

הפצת ספרים ‘קולמוס’
כתובת: רחוב קוטלר 10

שעות פתיחה:

יום שני

11:00-17:00

יום שלישי

11:00-17:00

יום רביעי

11:00-17:00

יום חמישי

11:00-17:00

ירושלים - קניון רב שפע | JER3

הלבשת גברים ‘אקסוס’ 

כתובת: שמגר 16, קומה 1- בחניון

יום שני

10:30-20:30

יום שלישי

10:30-20:30

יום רביעי

10:30-20:30

יום חמישי

10:30-20:30

בני ברק - מרכז | BB1

‘אדור’ אופנת גברים
כתובת: רחוב קאליש 4
(צמוד לביהכ”נ הגדול)

שעות פתיחה:

יום שני

13:00-15:00
18:00-21:00

יום שלישי

13:00-15:00
18:00-21:00

יום רביעי

13:00-15:00
18:00-21:00

יום חמישי

13:00-15:00
18:00-21:00

בני ברק - שיכון ג’ | BB2

כתובת: רחוב חולדה הנביאה 12
(עקבו אחר השילוט)

שעות פתיחה:


יום שני

19:00-21:00

יום שלישי

19:00-21:00

יום רביעי

19:00-21:00

יום חמישי

19:00-21:00

סביבות ירושלים | +JER

באיזורים אלו כתובת נקודת האיסוף תשלח עם הגעת החבילה לישראל

טלזסטון JER (TS)
ביתרJER (BT)
בית שמשJER (RBS)
מודיעין עיליתJER (ME)
גבעת זאבJER (GZ)

Price list:

Up to 1Kg

 

 ₪ 40 | 11 $

Every additional kilo

₪ 10 | 3 $

Shipments over 20 kilos

require prior approval

Up to 1Kg

 

 

 ₪ 40 | 11 $

Every additional kilo

₪ 10 | 3 $

Shipments over 20 kilos

require prior approval

Each package will be weighed before it is delivered to the customer and will be charged at the pickup time.

The package will be kept at the pickup branch for two weeks from the time that the message is sent to you. After the two weeks are up we are no longer responsible for the package.

Chaviles’ rates are 50% cheaper than other carriers who provide the same services

* In cases where customs perform a physical examination, there is an additional charge as per customs rates. 

You can insure the packages against physical damage that may occur during shipping for a total of 5NIS a package

Contact information:

Address in the USA:

120 Nassau Avenue
Inwood, NY 11096

Addresses in Israel:

Jerusalem: 35 Ha’amelim St., Beit Israel
(near Yeshivat Mir), Jerusalem

Bnei Brak:  Hulda HaNevi’a 12, Bnei Brak

Email:
info@chaviles.co.il

Sending invoices via email: 
Kabala@chaviles.co.il

whatsapp:
058-431-1648